Brihanmumbai Electric Supply Customer Care Numbers & Customer Support Information

Founded in the year 1873, Brihanmumbai Electric Supply and Transport is an electricity and transport provider in Mumbai. Started off as a tram service, BEST is now a full-fledged conglomerate comprising numerous buses running across Bombay. The company is now run under Municipal Corporation and supplies electricity to various parts of Mumbai. Here, you will find the BEST complaint numbers and email ID to clear your queries and raise concerns. BEST is a reputed company which has great customer support services for quick resolutions without any delays.

BEST Customer Care – Electric Supply Complaints

BEST customer care numbers are mentioned here and are available constantly to make living and commuting easier in Mumbai. The company strives to provide top-notch services and its customer support team is always up to help you resolve your queries. Their toll-free transport number is – 1800-227-550 which you can reach out to any time. Here are the electricity resolution numbers.

BEST Customer Care Details BEST Customer Care Numbers
BEST Customer Care Number (South Mumbai)+91-22-22085888, +91-22-22082875
BEST Helpline Number (North Mumbai)+91-22-24145888, +91-22-24114891
BEST Complaint Number/Grievances022-22856262
BEST Whatsapp Number8291553232 (for street lamps)
BEST Customer Care Email ID

BEST Customer Care – Transport Complaints/ECS

BEST Customer Care DetailsBEST Customer Care Numbers
BEST Transport Toll-Free Number1800-227-550
BEST Emergency/Accidents Number(91-022)-24137937 / 24143611/
24146262 Ext.801
BEST Balance Refund Contact (91-022)-24183360-24157179
BEST Accident and Claims Contact(91-022)-2308 7393,
BEST Lost Property Claims(91-022)-24128596
BEST Transport Email
BEST Bus Operations Email
BEST Bill Payments South Mumbai+91-22-22799559
BEST Bill Payments North Mumbai +91-22-24194549

BEST Street Light Complaints – Customer Care

RegionContact NumberEmail ID
South Mumbai+91-22-23771839 (Mon-Sat 9 AM – 5 PM)
+91-22-22066611 (All days 5 PM – 9 AM)
+91-22-22066661 (All days 5 PM – 9 AM) (Phatakwadi Fault Control)
North Mumbai +91-22-24101517 (Mon-Sat 8 AM – 10 PM)
+91-22-24194534 (Mon-Sat 8 AM – 10 PM)
+9122-24146611 (All Days 10 PM – 8 PM)
+91-22-24146683 (All Days 10 PM – 8 PM) ( Dadar Fault Control)

BEST Head Office Address

1st Floor, BEST Bhavan, BEST Marg Colaba, Mumbai – 400001.

Contact Number: +91-22-22856262 (Operator)

Fax Number: 022-22851244

BEST Public Relations Department Address

2nd Floor, Electric House, BEST Marg, Colaba, Mumbai – 400001

E-mail ID:

You can contact BEST’s Deputy Public Relations Officer Shri M.S Varade by dialling the number +91-22-22799396.

BEST Complaint Online

If you have any concerns regarding BEST’s transport or electricity services, you can file your complaints online via their official website –

BEST Official Website
BEST Official Website

FAQs Answered About The – Brihanmumbai Electric Supply Customer Care Numbers & Contact Info

What is the BEST Complaint Number?

Get in touch with customer care executives at Brihanmumbai Electric Supply and Transport Undertaking (BEST). Save the number and tell them about your query; they will try to resolve it as soon as possible.
BEST Customer Care Number – 022-22856262, 1800-227-550.

How to do BEST Online Enquiry?

You can log on to to raise your complaints online. You can easily file your complaints and pay your bills via the website.

How can I pay my BEST electric bill online?

Paying your BEST electric bills is super quick and easy now. All you need to do is visit this page, enter your consumer number and proceed to pay your bills.

Other Customer Care Numbers

Sanskriti Mathur

Sanskriti Mathur

Sanskriti is a creative content writer working as a Senior Content Associate with CashKaro since 2021. She has 3+ years of experience producing buzz-worthy blogs and social media posts. She specialises in writing product descriptions and lifestyle blogs and curating quality brand listicles to help users make the right purchases. She also has great expertise on writing about major appliances, electronics, and is a keen audio tech enthusiast. She completed her graduation in Journalism and Mass Communication from Manipal University Jaipur. Although a full-time content savvy, she moonlights as a metal musician and has a profound inclination toward art, food, and travelling.

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