Founded in the year 1873, Brihanmumbai Electric Supply and Transport is an electricity and transport provider in Mumbai. Started off as a tram service, BEST is now a full-fledged conglomerate comprising numerous buses running across Bombay. The company is now run under Municipal Corporation and supplies electricity to various parts of Mumbai. Here, you will find the BEST complaint numbers and email ID to clear your queries and raise concerns. BEST is a reputed company which has great customer support services for quick resolutions without any delays.
BEST Customer Care – Electric Supply Complaints
BEST customer care numbers are mentioned here and are available constantly to make living and commuting easier in Mumbai. The company strives to provide top-notch services and its customer support team is always up to help you resolve your queries. Their toll-free transport number is – 1800-227-550 which you can reach out to any time. Here are the electricity resolution numbers.
BEST Customer Care Details | BEST Customer Care Numbers |
BEST Customer Care Number (South Mumbai) | +91-22-22085888, +91-22-22082875 |
BEST Helpline Number (North Mumbai) | +91-22-24145888, +91-22-24114891 |
BEST Complaint Number/Grievances | 022-22856262 |
BEST Whatsapp Number | 8291553232 (for street lamps) |
BEST Customer Care Email ID | electric@bestundertaking.com |
BEST Customer Care – Transport Complaints/ECS
BEST Customer Care Details | BEST Customer Care Numbers |
BEST Transport Toll-Free Number | 1800-227-550 |
BEST Emergency/Accidents Number | (91-022)-24137937 / 24143611/ 24146262 Ext.801 |
BEST Balance Refund Contact | (91-022)-24183360-24157179 |
BEST Accident and Claims Contact | (91-022)-2308 7393, |
BEST Lost Property Claims | (91-022)-24128596 |
BEST Transport Email ID | transport@bestundertaking.com |
BEST Bus Operations Email ID | transport@bestundertaking.com |
BEST Bill Payments South Mumbai | +91-22-22799559 |
BEST Bill Payments North Mumbai | +91-22-24194549 |
BEST Street Light Complaints – Customer Care
Region | Contact Number | Email ID |
South Mumbai | +91-22-23771839 (Mon-Sat 9 AM – 5 PM) +91-22-22066611 (All days 5 PM – 9 AM) +91-22-22066661 (All days 5 PM – 9 AM) (Phatakwadi Fault Control) | deslm@bestundertaking.com |
North Mumbai | +91-22-24101517 (Mon-Sat 8 AM – 10 PM) +91-22-24194534 (Mon-Sat 8 AM – 10 PM) +9122-24146611 (All Days 10 PM – 8 PM) +91-22-24146683 (All Days 10 PM – 8 PM) ( Dadar Fault Control) | electric@bestundertaking.com |
BEST Head Office Address
1st Floor, BEST Bhavan, BEST Marg Colaba, Mumbai – 400001.
Contact Number: +91-22-22856262 (Operator)
Fax Number: 022-22851244
BEST Public Relations Department Address
2nd Floor, Electric House, BEST Marg, Colaba, Mumbai – 400001
E-mail ID: probestundertaking@gmail.com
You can contact BEST’s Deputy Public Relations Officer Shri M.S Varade by dialling the number +91-22-22799396.
BEST Complaint Online
If you have any concerns regarding BEST’s transport or electricity services, you can file your complaints online via their official website – https://www.bestundertaking.com/.

FAQs Answered About The – Brihanmumbai Electric Supply Customer Care Numbers & Contact Info
What is the BEST Complaint Number?
Get in touch with customer care executives at Brihanmumbai Electric Supply and Transport Undertaking (BEST). Save the number and tell them about your query; they will try to resolve it as soon as possible.
BEST Customer Care Number – 022-22856262, 1800-227-550.
How to do BEST Online Enquiry?
You can log on to https://www.bestundertaking.com/in to raise your complaints online. You can easily file your complaints and pay your bills via the website.
How can I pay my BEST electric bill online?
Paying your BEST electric bills is super quick and easy now. All you need to do is visit this page – https://www.bestundertaking.net/QuickPayment.aspx, enter your consumer number and proceed to pay your bills.
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