Founded in 2001, Big Bazaar sits a top the summit of all supermarket chains in India. It is a one-stop destination where you get numerous products including groceries, skincare, kitchen, and household items under one roof. The brand was launched by Kishore Biyani, who is the owner of Future Group, a renowned name in the fashion and retail sector. In this article, you will find Big Bazaar customer care number, email ID, and office addresses to get in touch with their customer support team and get your queries resolved.
Big Bazaar Complaint Number and Email ID
If you have any complaints or issues with your Big Bazaar products, payments, or orders, you can call their team at 1800 2662 255 or email them your concerns at – care@bigbazaar.com. Big Bazaar offers excellent customer service and ensures customer satisfaction at all times.
Big Bazaar Customer Care Details | Number/Email |
Big Bazaar Customer Care No. (Toll-Free) | 1800-2662-255 |
Big Bazaar Email ID | care@bigbazaar.com |
Big Bazaar Email ID (for Futurepay) | support@futurepay.co.in |
Big Bazaar Press Contact Email ID | mediarelations@futuregroup.in |
Big Bazaar Office Address – Across India
Since Big Bazaar is a subsidiary of the Future Group, we have mentioned Future Group address and contact details below, which you can use for reference.
City/Zone | Office Address | Contact Number |
Retail Office (Mumbai) | Knowledge House, Shyam Nagar Off Jogeshwari-Vikhroli Link Road Jogeshwari (East), Mumbai 400 060 | Tel: +91 22-30841300 Fax: +91 22-66442222 |
East Zone Office (Kolkata) | Future Retail Office 03-097, Fourth Floor, Block No – BG, Plot No.5, Action Area – 1B, Block By Block Shopping Mall, P.O. – New Town (Near Indian Oil Petrol Pump) Kolkata – 700 156 | Tel: +91 033-3091 7500/01 Fax: +91 033-3091 7502 |
Mumbai Zone | Future Retail Office, 9th Floor, Tower C, Embassy 247, LBS Marg, Vikhroli (West) Mumbai 400083 | Tel: +91 22-61190000 |
West Zone (Ahmedabad) | Future Retail Office 3rd Floor, Zonal Office, City Gold Mall, 132 Feet Ring Road, Near Shyamal Cross Road, Satellite, Ahmedabad – 380 015 | Tel: 079 – 2677 1000 Fax: +91 79-3041 3737 |
North Zone (Gurugram) | Future Retail Office 3rd Flr, Plot No. 82, Sector 32, Near NIIT Corp. Office, Gurgaon, Haryana – 122 001 | Tel: +91 124-464 1000 Fax: +91 124-464 1001 |
South Zone (Bengaluru) | Future Retail Office Pasadena No.18/1 (Old No. 125/A) 10th Main, Ashoka Pillar Road Before Rani Sarla Devi School 1st Block, Jayanagar Bangalore 560 011 | Tel: +91 80-4330 4000 Fax: +91 80-2657 7530 |
Big Bazaar Online Orders
Visit the Big Bazaar official website to purchase anything online, sourced from your local stores. You can also check your order status and make payments easily through their website.

FAQs Answered About The – Big Bazaar Customer Care
1. What is the Big Bazaar Customer Care number?
Big Bazaar offers an excellent customer care portal and helps you resolve your concerns within no time. You can call their customer support team on their toll-free number 1800 2662 255 or email them your concerns at – care@bigbazaar.com.
2. How do I complain to Big Bazaar?
You can complain to Big Bazaar for issues related to orders and products via two channels – toll-free number 1800 2662 255 and email ID – care@bigbazaar.com. Further, you can fill-up the form on this link to provide customer feedback.
3. How effective are the Big Bazaar complaint numbers?
Big Bazaar customer care numbers are highly effective as their representatives are very prompt and deliver effective solutions for every customer.
4. How do I return my order to Big Bazaar online?
Big Bazaar has a simple return and refund policy. You can drop them an email on care@bigbazaar.com within 30 days of receiving the order. Their team will look into your case and respond with a solution as soon as possible.