Bharat Sanchar Nigam Limited (BSNL) is a name that needs no introduction and is prominent in almost every Indian household. One of the biggest telecom players in India, BSNL is a state-owned giant which provides mobile calling and data services. BSNL strives to sort all your issues and queries at the earliest. You can also reach out to their nodal team for added assistance. Check out the BSNL customer care number, toll-free numbers, and BSNL customer care email addresses.
BSNL Customer Care Numbers, Complaint, and Toll Free Helpline Numbers
BSNL has been offering unending support and great services to all its customers for decades now. You can get in touch with their customer care team by dialing 1500 from your BSNL numbers and 1800-180-1500 if you’re calling from a different cellular operator. You can also email them on – Id-ebenquiry@bsnl.co.in for enquiries and raise any concerns.
| BSNL Customer Care Details | BSNL Customer Care Numbers |
| BSNL Customer Care Number (From BSNL Number) | 1500 |
| BSNL Complaint Number (Other Operator) | 1800-180-1500 |
| GSM (From BSNL No.) | 1503 |
| GSM (Other Operator) | 1800-180-1503 |
| Broadband (For BSNL Users) | 1504 |
| Broadband (Other Operator) | 1800-345-1504 |
| WLL/CDMA (BSNL Users) | 1502 |
| WLL/CDMA (Other Operator) | 1800-180-1502 |
| BSNL Enterprise Services | 18004257007 |
| BSNL Customer Care Email ID | Id-ebenquiry@bsnl.co.in |
| BSNL Leased Line Number | 1800-425-1957 |
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BSNL Nodal Officer – Contact Details
| Circle | Officer Name | Address | Email ID | Office No. | Fax | Mobile |
| Ajmer | Shri Hansraj Meena | O/o GMTD, Ajmer-305001. | sdeopajm@gmail.com | 0145-2433288 | 0145-2421001 | 9426633554 |
| Alwar | Shri Ismail Khan | O/o GMTD, Alwar-301001. | alw.sdeop@gmail.com | 0144-2337188 | 0144-2704500 | 9413395054 |
| Banswara | Shri Jai Kumar Panwar | O/o GMTD, Banswara-327001. | sdegenbsw@gmail.com | 02962-240100 | 02962-242000 | 9414001725 |
| Barmer | Shri Suresh Kumar Singhatia | O/o TDM, Barmer-344001. | jtoerpbmr@gmail.com | 02982-220600 | 02982-227390 | 9413394997 |
| Bharatpur | Shri Narandra Pal Singh | O/o GMTD, Bharatpur-321001 | sdeopbtp@gmail.com | 05644-223558 | 05644-227000 | 9414002193 |
| Bhilwara | Shri Kapil Singhal | O/o GMTD, Nehru Road, Bhilwara-311001 | sdehrdbwa@gmail.com | 01482-235300 | 01482-223700 | 9414000106 |
| Bikaner | Shri. Inder Singh | O/o GMTD, Bikaner-334001. | pgbik.bsnl@gmail.com | 0151-2520500 | 0151-2207000 | 9413395828 |
| Bundi | Shri Satyanarayan | O/o TDM, Bundi-323001. | bsnlrj.bnd@gmail.com | 0747-2442000 | 0747-2444966 | 9460588855 |
| Chittorgarh | Shri Narayan Sharma | O/o TDM, Chittorgarh-312001. | sdeplgctt@gmail.com | 01472-251411 | 01472-240771 | 9414009796 |
| Churu | Shri Ajay Kumar | O/o GMTD, Near Main Post Office, Churu-331001. | sdeopcru@gmail.com | 01562-251444 | 01562-250026 | 9478800585 |
| Jaipur | Shri Tara Singh Meena | O/o PGMTD, M. I. Road, Jaipur-302010. | agmprpg@gmail.com | 0141-2379194 | 0141-2372266 | 9414008446 |
| Jaisalmer | Shri. Anil Choudhary | O/o TDM, Jaisalmer-345001 | agmplgjsm@gmail.com | 02992-253702 | 02992-252020 | 9413395414 |
| Jhalawar | Mrs Teena Ashok Kumar Verma | O/o TDM, Jhalawar-326001 | sdeplgjlw@gmail.com | 07432-230333 | 07432-230955 | 9414000539 |
| Jhunjhunu | Shri Dinesh Kataria | O/o GMTD, Jhunjhunu-333008. | sdepgjjn@gmail.com | 01592-251144 | 01592-251117 | 9414002155 |
| Jodhpur | Shri Narendr Singh Rathore | O/o GMTD, Jodhpur-342008. | sdeadmnbsnl2018@gmail.com | 0291-2667700 | 0291-2667600 | 9428513733 |
| Kota | Shri. Rajesh Kumar Handa | O/o GMTD, Vigyan Nagar, Kota-324005. | sdeopkota@gmail.com | 0744-2488270 | 0744-2488212 | 9414007720 |
| Nagaur | Shri. Rajesh Choudhary | O/o GMTD, Nagaur-341001. | sdeebngr@gmail.com | 01582-247100 | 01582-245855 | 9414001976 |
| Pali Marwar | Shri. Sunil Boyal | O/o GMTD,Tilak Nagar, Pali Marwar-306401. | comm.pali@gmail.com | 02932-222233 | 02932-222200 | 9431001516 |
| Sikar | Shri. Anil Kumar Meel | O/o GMTD, Sikar-332001. | sdemmsikar@gmail.com | 01572-252961 | 01572-250099 | 9414001011 |
| Sirohi | Shri. Kamal Kumar Sunaria | O/o GMTD, PWD Colony, Sirohi-307001. | jtoitsro@gmail.com | 02972-223794 | 02972-221130 | 9417900233 |
| Sriganganagar | Shri Manish Kumar | O/o GMTD, Sriganganagar-335001 | sgr.sdeop@gmail.com | 0154-2487711 | 0154-2488711 | 9414004171 |
| Sawaimadhopur | Shri. Madan Mohan Gupta | O/o TDM, Sawaimadhopur-322001 | agmnwswm@gmail.com | 07462-224520 | 07462-221001 | 9868500534 |
| Tonk | Shri Dinesh Kumar Beragi | O/o TDM, Sindhi Colony,Tonk-304001. | jtomtnk@gmail.com | 01432-243933 | 01432-243899 | 9414002247 |
| Udaipur | Shri Kunji lal Meena | O/o GMTD, Udaipur-313002. | opreportupr@gmail.com | 0294-2464666 | 0294-2463500 | 9413395368 |
BSNL Appelate Authority Contact Details
| State | Phone | Name of PG Appellate Authrity | Address | Fax | |
|---|---|---|---|---|---|
| Andaman and Nicobar | Ph. – 03192-233800 | cgm_an@bsnl.co.in | V. Jagadeesan, CGM | O/o CGMT, A and N Circle, Port Blair | 03192-233660 |
| Andhra Pradesh | 0866-2444777 | isoropia@gmail.com | Shri L.S.ROPIA, PGM CFA | 4TH Floor,BSNL Bhavan, O/o CGMT , A.P Circle, Chuttugunta, Eluru Road,Vijaywada- 520004 | |
| Assam | 0361-2736394 | gmadmin_assam@bsnl.co.in | Kishor Kumar, GM(HR & Admn) | O/o CGMT, Assam Telecom Circle, Guwahati-781001 | 0361-2736395 |
| Bihar | 0612-2239938 | gmo_bihar@bsnl.co.in | Shri M. S. Dhaker, GM(NWO-CFA) | 5th Floor, O/o CGMT, Bihar Telecom Circle, Sanchar Sadan, Budhh Marg, Patna, Bihar 800001 | |
| Chhattisgarh | 0771-2229300 | pg_cgappeal@bsnl.co.in | Kulranjan Kujur, GM(CFA) | O/o CGMT, Chhattisgarh Circle, Khamhardih Telephone Exchange Campus, Vidhan Sabha Road, Raipur, Chhattisgarh | 0771-2228300 |
| Chennai | 044-26411300 | pg_chennai@bsnl.co.in | Shri. V. Senthil Vasan, PGM(O) | O/o CGMT, Chennai Telecom Distt., Chennai | 044-26426888 |
| Gujarat | 079-26481366 | gmnwocfa@gmail.com | Shri D P Parihar, PGM (NWO-CFA) | 7th Floor, O/o CGMT, Gujarat Circle, Telephone Bhavan, C.G.Road, Navrangpura, Ahmedabad-380006 | 079-26481416 |
| Himachal Pradesh | 0177-2622949 | app_auth_hp@bsnl.co.in | Sh Rajinder Kumar | O/o of CGMT, HP, Block No.11, SDA Complex, Kasumpti, Shimla, 171009 | 0177-2621133 |
| Calcutta | 033-22438000 | gmsmctd@bsnl.co.in | S N Banerjee, GM(S&M) | O/o CGM, Kolkata Telephone Circle, Ground Floor, Telephone Bhawan,34, B.B.D. Bag, Kol- 700 001 | NA |
| Haryana | 0171-2602700 | gm_cfa_har@bsnl.co.in | Mahesh Chand Meena, GM(CFA) | O/o CGMT, Haryana Circle, 107, The Mall, Ambala Cantt. – 133001 | 0171-2603155 |
| Jharkhand | 0651-2208800 | gmcfajkd@gmail.com | Smt. Geeta Banerjee, PGM(CFA) | O/o CGMT, Jharkhand Circle, ARTTC Campus, BSNL, Ranchi – 835217 | 0651-2209900 |
| Jammu & Kahmir | 0191-2477222 | gmcfajk@gmail.com | Shri Ravindra Kumar LL & BB, GM(CFA) | O/o CGMT, BSNL J&K Circle, 4th Floor, North Block, Bahu Plaza, Jammu | 0191-2477255 |
| Jammu & Kashmir | gmnwpcmjk@gmail.com | M. K. Yadav [Mobile], GM(CM) | 4th Floor, Trikuta Nagar Exchange Building, Jammu | 0191-2477555 | |
| Kerala | 0471-2306600 | gmhrkerala@gmail.com | Sri. Sathesh .R, GM(HR & Admn) | O/o CGMT, Kerala Circle, PMG Junction, Thiruvananthapuram-695033 | 0471-2305922 |
| Karnataka | 080-25362244 | gmop_ktk@bsnl.co.in | Sri Janardhan Rao, PGM(NWO-CFA), Karnataka | Area of Jurisdiction–Consumer fixed access(CFA) Karnataka Circle(Excluding Bangalore SSA), Room No.101, I Floor Office of CGMT, Karnataka Circle, No.1 Swami Vivekananda Road, Bangluru-560008 | 080-25301166 |
| Karnataka | 080-25555111 | appellate_msktk@bsnl.co.in | Shri C A Reddy, GM(NWO-CM), Karnataka | Area of Jurisdiction –Consumer Mobility (CM), Karnataka Circle (excluding Bangalore SSA), Room No 326, 3rd Floor, Annexe Bldg, O/o CGMT, Karnataka Telecom Circle, No.1,Swami Vivekananda Road, Bangaluru-560008 | 080-25555112 |
| Karnataka | 080-22865300 | gmhrabgtd@gmail.com | Shri Vinod Kumar Gupta GM(HR&Admin), Karnataka | Area of Jurisdiction–Consumer Mobility and CFA(Only Bangalore jurisdiction) , 2nd floor, O/o PGM Bangalore telecom District,Telephone House,Rajbhavan Road , Bangalore- 560001 | 080-22861414 |
| Maharashra | 022-26612184 | pgmd_mah@bsnl.co.in | Sandeep Agarwal, PGM(CFA) | 2nd Floor, A Wing, Admn Bldg., BSNL Complex, Juhu Road, Santacruz west, Mumbai – 400054 | 022-26615815 |
| Madhya pradesh | 0755-2570700 | gm_regulation@bsnl.co.in | Neeraj Khare, PGM (NWO-CFA) | O/o CGMT MP telecom Circle, Hosgangabad Road, Bhopal | 0755-2572424 |
| Norh east 1 | 0364-2222100 | gmcmtso.ne1@gmail.com | Ms. D.Giri, PGM(HR) | O/o CGMT, BSNL, CTO Building, N.E-1 Circle, Shillong – 1. | 0364-2501563 |
| North east 2 | 03862-234470 | NA | Shri BABU Ram, GM(S & M) | O/o CGMT, BSNL, NE-II Telecom Circle, Dimapur | |
| Odisha | 0674-2535399 | gmcfaor@gmail.com | Manoj Kumar Patel, GM(CFA) | O/o CGMT, BSNL Odisha Circle, Room No. 305, 3rd floor, BSNL Bhawan, Unit-II, Bhubaneswar, 751009 | 0674-2534545 |
| Punjab | 0172-2604747 | pg_appellate_pb@bsnl.co.in | Sandeep Khullar, PGM (CFA) | O/o CGMT, Punjab Circle, Plot No. 2, Sanchar Sadan, Sector 34A, Chandigarh | 0172-2664100 |
| Rajasthan | 0141-2365050 | pg_appellate_raj@bsnl.co.in | R P Sharma, PGM(NWO-CFA) | O/o CGMT, Rajasthan Circle, Jaipur | 0141-2377400 |
| Tamil Nadu | 044-28293914 | gmo_tn@bsnl.co.in | T.PONKODI , PGM(NWO-CFA) | O/o CGM, TN Circle, 6th Floor, 16 Greams Road, Chennai -600006 | 044-28293915 |
| UP East | 0522-2621200 | gmnwocfa_upe@bsnl.co.in | Neeraj Verma, PGM(OP) | O/o CGMT, UP(East) Telecom Circle, Hazaratganj, Lucknow | 0522-2230300 |
| UP West | 0121-2600786 | gmhrupw@bsnl.co.in | Sh A K Srivastava, GM(HR) | O/o CGMT UP West, 1st Floor, BSNL Telephone Exchange, Shastri Nagar | NA |
| Uttarakhand | 0135-2714100 | pg_ual@bsnl.co.in | B. S. Rauthan, DGM(NWO-CFA) | O/o CGMT Uttarakhand, Windlass Shopping Complex 3rd Floor Rajpur Road, Dehradun-248001 | 0135-2714300 |
| West Bengal | 033-22100068 | gmhrwbtc@gmail.com | Smt. Pranati Das, GM (OP & MIS) | O/o CGM, West Bengal Telecom Circle, BSNL | 033-22100069 |
BSNL Customer Care – Online Complaints
Registering your complaints is easier than ever now as BSNL allows you to do that via its website. All you need to do is follow this link and you will be able to raise concerns and get them resolved quickly.
BSNL Social Media Handles
BSNL Customer Care Number – FAQs
What is the BSNL Customer Care No.?
There are various numbers that you can dial to get different queries resolved. For general queries, you can dial 1500 and 1800-180-1500 from your BSNL and Non-BSNL numbers respectively. 1500 is a toll-free number which means that you won’t have to pay anything for the call.
Are there different BSNL postpaid customer care numbers?
No. you can use the regular BSNL customer care numbers for postpaid queries.
Are there different BSNL Prepaid customer care numbers?
No. you can use the regular BSNL customer care numbers for prepaid queries.
More BSNL Stories
More Customer Care Information
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