BSNL Customer Care

Bharat Sanchar Nigam Limited (BSNL) is a name that needs no introduction and is prominent in almost every Indian household. One of the biggest telecom players in India, BSNL is a state-owned giant which provides mobile calling and data services. BSNL strives to sort all your issues and queries at the earliest. You can also reach out to their nodal team for added assistance. Check out the BSNL customer care number, toll-free numbers, and BSNL customer care email addresses.

BSNL Customer Care Numbers, Complaint, and Toll Free Helpline Numbers

BSNL has been offering unending support and great services to all its customers for decades now. You can get in touch with their customer care team by dialing 1500 from your BSNL numbers and 1800-180-1500 if you’re calling from a different cellular operator. You can also email them on – Id-ebenquiry@bsnl.co.in for enquiries and raise any concerns.

BSNL Customer Care DetailsBSNL Customer Care Numbers
BSNL Customer Care Number (From BSNL Number)1500
BSNL Complaint Number (Other Operator)1800-180-1500
GSM (From BSNL No.)1503
GSM (Other Operator)1800-180-1503
Broadband (For BSNL Users)1504
Broadband (Other Operator)1800-345-1504
WLL/CDMA (BSNL Users)1502
WLL/CDMA (Other Operator)1800-180-1502
BSNL Enterprise Services18004257007
BSNL Customer Care Email IDId-ebenquiry@bsnl.co.in
BSNL Leased Line Number1800-425-1957

BSNL Nodal Officer – Contact Details

CircleOfficer NameAddressEmail IDOffice No.FaxMobile
Ajmer Shri Hansraj MeenaO/o GMTD, Ajmer-305001.sdeopajm@gmail.com0145-24332880145-24210019426633554
AlwarShri Ismail KhanO/o GMTD, Alwar-301001.alw.sdeop@gmail.com0144-23371880144-27045009413395054
BanswaraShri Jai Kumar PanwarO/o GMTD, Banswara-327001.sdegenbsw@gmail.com02962-24010002962-2420009414001725
BarmerShri Suresh Kumar SinghatiaO/o TDM, Barmer-344001.jtoerpbmr@gmail.com02982-22060002982-2273909413394997
BharatpurShri Narandra Pal SinghO/o GMTD, Bharatpur-321001sdeopbtp@gmail.com05644-22355805644-2270009414002193
BhilwaraShri Kapil SinghalO/o GMTD, Nehru Road, Bhilwara-311001sdehrdbwa@gmail.com01482-23530001482-2237009414000106
BikanerShri. Inder SinghO/o GMTD, Bikaner-334001.pgbik.bsnl@gmail.com0151-25205000151-22070009413395828
Bundi Shri SatyanarayanO/o TDM, Bundi-323001.bsnlrj.bnd@gmail.com0747-24420000747-24449669460588855
ChittorgarhShri Narayan SharmaO/o TDM, Chittorgarh-312001.sdeplgctt@gmail.com01472-25141101472-2407719414009796
ChuruShri Ajay KumarO/o GMTD, Near Main Post Office, Churu-331001.sdeopcru@gmail.com01562-25144401562-2500269478800585
JaipurShri Tara Singh MeenaO/o PGMTD, M. I. Road, Jaipur-302010.agmprpg@gmail.com0141-23791940141-23722669414008446
JaisalmerShri. Anil ChoudharyO/o TDM, Jaisalmer-345001agmplgjsm@gmail.com02992-25370202992-2520209413395414
Jhalawar Mrs Teena Ashok Kumar VermaO/o TDM, Jhalawar-326001sdeplgjlw@gmail.com07432-23033307432-2309559414000539
JhunjhunuShri Dinesh KatariaO/o GMTD, Jhunjhunu-333008.sdepgjjn@gmail.com01592-25114401592-2511179414002155
JodhpurShri Narendr Singh RathoreO/o GMTD, Jodhpur-342008.sdeadmnbsnl2018@gmail.com0291-26677000291-26676009428513733
KotaShri. Rajesh Kumar HandaO/o GMTD, Vigyan Nagar, Kota-324005.sdeopkota@gmail.com0744-24882700744-24882129414007720
NagaurShri. Rajesh ChoudharyO/o GMTD, Nagaur-341001.sdeebngr@gmail.com01582-24710001582-2458559414001976
Pali MarwarShri. Sunil BoyalO/o GMTD,Tilak Nagar, Pali Marwar-306401.comm.pali@gmail.com02932-22223302932-2222009431001516
SikarShri. Anil Kumar MeelO/o GMTD, Sikar-332001.sdemmsikar@gmail.com01572-25296101572-2500999414001011
SirohiShri. Kamal Kumar Sunaria O/o GMTD, PWD Colony, Sirohi-307001.jtoitsro@gmail.com02972-22379402972-2211309417900233
SriganganagarShri Manish KumarO/o GMTD, Sriganganagar-335001sgr.sdeop@gmail.com0154-24877110154-24887119414004171
SawaimadhopurShri. Madan Mohan GuptaO/o TDM, Sawaimadhopur-322001agmnwswm@gmail.com07462-22452007462-2210019868500534
TonkShri Dinesh Kumar BeragiO/o TDM, Sindhi Colony,Tonk-304001.jtomtnk@gmail.com01432-24393301432-2438999414002247
UdaipurShri Kunji lal MeenaO/o GMTD, Udaipur-313002.opreportupr@gmail.com0294-24646660294-24635009413395368

BSNL Appelate Authority Contact Details

StatePhoneEmailName of PG Appellate AuthrityAddressFax
Andaman and NicobarPh. – 03192-233800
cgm_an@bsnl.co.inV. Jagadeesan, CGMO/o CGMT, A and N Circle, Port Blair03192-233660
Andhra Pradesh0866-2444777isoropia@gmail.comShri L.S.ROPIA, PGM CFA4TH Floor,BSNL Bhavan, O/o CGMT , A.P Circle, Chuttugunta, Eluru Road,Vijaywada- 520004   
Assam0361-2736394  gmadmin_assam@bsnl.co.inKishor Kumar, GM(HR & Admn)O/o CGMT, Assam Telecom Circle, Guwahati-7810010361-2736395
Bihar0612-2239938 gmo_bihar@bsnl.co.inShri M. S. Dhaker, GM(NWO-CFA)5th Floor, O/o CGMT, Bihar Telecom Circle, Sanchar Sadan, Budhh Marg, Patna, Bihar 800001 
Chhattisgarh0771-2229300pg_cgappeal@bsnl.co.inKulranjan Kujur, GM(CFA)O/o CGMT, Chhattisgarh Circle, Khamhardih Telephone Exchange Campus, Vidhan Sabha Road, Raipur, Chhattisgarh0771-2228300
Chennai044-26411300pg_chennai@bsnl.co.inShri. V. Senthil Vasan, PGM(O)O/o CGMT, Chennai Telecom Distt., Chennai  044-26426888
Gujarat079-26481366gmnwocfa@gmail.comShri D P Parihar, PGM (NWO-CFA)7th Floor, O/o CGMT, Gujarat Circle, Telephone Bhavan, C.G.Road, Navrangpura, Ahmedabad-380006079-26481416
Himachal Pradesh0177-2622949  app_auth_hp@bsnl.co.inSh Rajinder KumarO/o of CGMT, HP, Block No.11, SDA Complex, Kasumpti, Shimla, 1710090177-2621133
Calcutta033-22438000gmsmctd@bsnl.co.inS N Banerjee, GM(S&M)O/o CGM, Kolkata Telephone Circle, Ground Floor, Telephone Bhawan,34, B.B.D. Bag, Kol- 700 001   NA
Haryana0171-2602700gm_cfa_har@bsnl.co.inMahesh Chand Meena, GM(CFA)O/o CGMT, Haryana Circle, 107, The Mall, Ambala Cantt. – 1330010171-2603155  
Jharkhand0651-2208800  gmcfajkd@gmail.comSmt. Geeta Banerjee, PGM(CFA)O/o CGMT, Jharkhand Circle, ARTTC Campus, BSNL, Ranchi – 8352170651-2209900
Jammu & Kahmir0191-2477222gmcfajk@gmail.comShri Ravindra Kumar LL & BB, GM(CFA)O/o CGMT, BSNL J&K Circle, 4th Floor, North Block, Bahu Plaza, Jammu0191-2477255
Jammu & Kashmirgmnwpcmjk@gmail.comM. K. Yadav [Mobile], GM(CM)4th Floor, Trikuta Nagar Exchange Building, Jammu0191-2477555
Kerala0471-2306600gmhrkerala@gmail.com  Sri. Sathesh .R, GM(HR & Admn)O/o CGMT, Kerala Circle, PMG Junction, Thiruvananthapuram-6950330471-2305922
Karnataka080-25362244gmop_ktk@bsnl.co.inSri Janardhan Rao, PGM(NWO-CFA), KarnatakaArea of Jurisdiction–Consumer fixed access(CFA) Karnataka Circle(Excluding Bangalore SSA), Room No.101, I Floor Office of CGMT, Karnataka Circle, No.1 Swami Vivekananda Road, Bangluru-560008080-25301166
Karnataka080-25555111appellate_msktk@bsnl.co.inShri C A Reddy, GM(NWO-CM), KarnatakaArea of Jurisdiction –Consumer Mobility (CM), Karnataka Circle (excluding Bangalore SSA), Room No 326, 3rd Floor, Annexe Bldg, O/o CGMT, Karnataka Telecom Circle, No.1,Swami Vivekananda Road, Bangaluru-560008080-25555112
Karnataka080-22865300gmhrabgtd@gmail.comShri Vinod Kumar Gupta GM(HR&Admin), KarnatakaArea of Jurisdiction–Consumer Mobility and CFA(Only Bangalore jurisdiction) , 2nd floor, O/o PGM Bangalore telecom District,Telephone House,Rajbhavan Road , Bangalore- 560001080-22861414
Maharashra022-26612184  pgmd_mah@bsnl.co.inSandeep Agarwal, PGM(CFA)2nd Floor, A Wing, Admn Bldg., BSNL Complex, Juhu Road, Santacruz west, Mumbai – 400054022-26615815
Madhya pradesh0755-2570700  gm_regulation@bsnl.co.inNeeraj Khare, PGM (NWO-CFA)O/o CGMT MP telecom Circle, Hosgangabad Road, Bhopal  0755-2572424
Norh east 10364-2222100gmcmtso.ne1@gmail.comMs. D.Giri, PGM(HR)O/o CGMT, BSNL, CTO Building, N.E-1 Circle, Shillong – 1.0364-2501563
North east 203862-234470 NAShri BABU Ram, GM(S & M)O/o CGMT, BSNL, NE-II Telecom Circle, Dimapur 
Odisha0674-2535399gmcfaor@gmail.comManoj Kumar Patel, GM(CFA)O/o CGMT, BSNL Odisha Circle, Room No. 305, 3rd floor, BSNL Bhawan, Unit-II, Bhubaneswar, 751009  0674-2534545
Punjab0172-2604747pg_appellate_pb@bsnl.co.inSandeep Khullar, PGM (CFA)O/o CGMT, Punjab Circle, Plot No. 2, Sanchar Sadan, Sector 34A, Chandigarh  0172-2664100
Rajasthan0141-2365050  pg_appellate_raj@bsnl.co.inR P Sharma, PGM(NWO-CFA)O/o CGMT, Rajasthan Circle, Jaipur0141-2377400
Tamil Nadu044-28293914gmo_tn@bsnl.co.inT.PONKODI , PGM(NWO-CFA)O/o CGM, TN Circle, 6th Floor, 16 Greams Road, Chennai -600006  044-28293915
UP East0522-2621200gmnwocfa_upe@bsnl.co.inNeeraj Verma, PGM(OP)O/o CGMT, UP(East) Telecom Circle, Hazaratganj, Lucknow0522-2230300
UP West0121-2600786gmhrupw@bsnl.co.inSh A K Srivastava, GM(HR)O/o CGMT UP West, 1st Floor, BSNL Telephone Exchange, Shastri Nagar NA
Uttarakhand0135-2714100pg_ual@bsnl.co.inB. S. Rauthan, DGM(NWO-CFA)O/o CGMT Uttarakhand, Windlass Shopping Complex 3rd Floor Rajpur Road, Dehradun-248001  0135-2714300
West Bengal033-22100068gmhrwbtc@gmail.com  Smt. Pranati Das, GM (OP & MIS)O/o CGM, West Bengal Telecom Circle, BSNL033-22100069

BSNL Customer Care – Online Complaints

Registering your complaints is easier than ever now as BSNL allows you to do that via its website. All you need to do is follow this link and you will be able to raise concerns and get them resolved quickly.

BSNL Online Complaints
BSNL Online Complaints

BSNL Social Media Handles

Facebook

Twitter

BSNL Customer Care Number – FAQs

What is the BSNL Customer Care No.?

There are various numbers that you can dial to get different queries resolved. For general queries, you can dial 1500 and 1800-180-1500 from your BSNL and Non-BSNL numbers respectively. 1500 is a toll-free number which means that you won’t have to pay anything for the call.

Are there different BSNL postpaid customer care numbers?

No. you can use the regular BSNL customer care numbers for postpaid queries.

Are there different BSNL Prepaid customer care numbers?

No. you can use the regular BSNL customer care numbers for prepaid queries.


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