CESC Customer Care

Calcutta Electric Supply Corporation is an electrical utility company based in Kolkata, providing electricity in and around 567 sq km area in and around the city. It was formed in 1899 and has been generating and distributing power in Kolkata and Howrah. The purpose with which CESC was formed was to meet consumer’s expectations continuously. They do so by providing safe, reliable, and economic electricity and utilise all resources in an optimal manner. In this article, you will find CESC enquiry and customer care numbers to file complaints and get instant resolutions to your concerns.

CESC Customer Care Number | CESC Complaint Number & Helpline Number

CESC provides round the clock services to all its customers so you can stay comfortably with constant electricity supply at home. CESC complaint numbers are 033-35011912, 033-44031912, 1860-500-1912, 1912, and 033-22259156 / 9157 that you can call to get solutions to your problems. You can also reach out to them via email at – cesclimited@rpsg.in.

CESC Customer Support DetailsCESC Customer Support Number
CESC Customer Care Number (Toll-Free)1860-500-1912
CESC Low Tension Helpline033-35011912, 033-44031912, 1860-500-1912, 1912
CESC High Tension Helpine033-22259156 / 033-22259157
CESC Kolkata Customer Care Email IDcesclimited@rpsg.in
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CESC Head Office Address

CESC Limited
CESC House
Chowringhee Square
Kolkata – 700001
Phone: 033-22256040-49

CESC Cash Office Addresses


Cash Office Name
& Address
Phone noOpen for
Central Regional
90/7A Mahatma Gandhi Road
Kolkata 700 009
7605028714Full Month
20, Hem Chandra Naskar Road
Kolkata 700 010
7605028711Full Month
Central Regional
67, Bentinck Street
Kolkata – 700 069.
7605028715Full Month
95A, Acharya Jagadish Chandra Bose Road
Kolkata 700 014
7605028741Full Month
Mission Row
4, R. N. Mukherjee Road
Kolkata 700 001
7605028727Full Month


62, Shib Chandra Chatterjee Street
Howrah 711202
61, Grand Trunk Road
P.O.- Angus
Dist – Hooghly 712613
Howrah Central
269/4, Mahendra Bhattacharyya Road
Ghoshpara, Howrah 711104
Howrah Maidan
20/1, Grand Trunk Road (South)
Howrah 711101
7605028720Full Month
Howrah Regional
433/1, Grand Trunk Road (North)
Howrah 711101
7605028721Full Month
57/A/2/1, Grand Trunk Road Serampore
7605028723Full Month
1, Grand Trunk Road, Mahesh
7605028725Full Month
107/1 Naskar Para Road
Howrah- 711102
Champatala,Satyendra Nath Bose Road
Howrah – 711 313.
170, Grand Trunk Road (South)
Howrah 711101
7605028732Full Month
102/A, B.R.B. Grand Trunk Road, Bhadrakali,
Hooghly 712 258
7605028734Full Month


44/57 Barrackpore Trunk Road
Kolkata 700 050
7605028709Full Month
Bhupen Bose Avenue
74/A Bhupen Bose Avenue
Kolkata 700 004
7605028708Full Month
Dum Dum
11 Rishi Bankin Chandra Road, Dum Dum
Kolkata 700 028
7605028716Full Month
17A Jadulal Mallik Road
Kolkata 700 006
7605028722Full Month
Lake Town
884 Block A Lake Town
Kolkata 700 089
7605028724Full Month
258/4 Acharya Prafulla Chandra Road
Kolkata 700 006
7605028726Full Month
North Regional
226 A & B Acharya Prafulla Chandra Road
Kolkata 700 004
7605028729Full Month
North Suburban Regional
1, Feeder Road
Kolkata – 700 056
7605028710Full Month
Ranibala Apartment, 21/24,M.B.Road, Kalabagan,Mahajati Nagar
Kolkata-700 051
Garulia Main Road, Shyamnagar
Dist – 24 Parganas (North)
PIN – 743133
North Suburban Regional
32, Barrackpore Trunk Road
Kolkata 700 058
7605028730Full Month
141/1, Barrackpore Trunk Road Titagarh
Dist – 24 Parganas (North)
Pin 743188


88A, Harish Mukherjee Road
Kolkata 700 026
7605028739Full Month
Block F, CIT Market, Jadavpore Central Road
(CIT Scheme XCVII), Kolkata 700 032
7605028743Full Month
174, Shyama Prasad Mukherjee Road
Kolkata 700 026
7605028747Full Month
Rashbehari Connector
196/1, Rajdanga, Nabapally,
Rashbehari Connector,
Kolkata-700 107
7605028746Full Month
South Regional
6, Mandeville Gardens
Kolkata 700 019
7605028748Full Month
135A, Netaji Subhas Chandra Bose Road
Kolkata 700 040

South West Regional

743, Diamond Harbour Road
Kolkata – 700 008
7605028738Full Month
Budge Budge
41/2, Ashutosh Mukherjee Road, Budge Budge
Dist – 24 Parganas (South), Kolkata 700137
Garden Reach
28, Garden Reach Road
Kolkata 700 024
122/C, Karl Marx Sarani
Kolkata 700 023
Budge Budge Trunk Road, Benir Pool
P.O. Maheshtala,
Dist – 24 Parganas (South)
Pin 700 141
South West Regional
P-18, Taratolla Road
Kolkata 700 019
7605028749Full Month

CESC Online Payment Services

Now, you can quickly make your electricity bill payments by visiting this linkhttps://www.cesc.co.in/ptrlineins/online_payment_options.php

CESC Payments Page
CESC Payments Page

Get in touch with customer care executives at Calcutta Electric Supply Corporation. Save the number and tell them about your query, they’ll try to resolve it as soon as possible.

The Customer Service Number is available 24×7 – 1860-500-1912 or 1912. Use this CESC complaint number to make complaints 24*7

FAQs Answered about The – CESC Customer Care

1. What is the CESC Customer Care Helpline Number?

CESC Kolkata 24 Hour Customer Care Helpline Number – 1860-500-1912. This CESC complaint number is toll-free and you will not be charged anything to call here.

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2. How to do CESC Online Enquiry?

You can either visit CESC official website or email them at – cesclimited@rpsg.in. CESC always offers prompt services and you’ll surely get a response from them soon.

Other Customer Care Numbers

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