FreeCharge Customer Care Number: FreeCharge Complaint Number & Helpline No.

FreeCharge Customer Care Number: FreeCharge Complaint Number & Helpline No.
FreeCharge Customer Care Number: FreeCharge Complaint Number & Helpline No.

FreeCharge Customer Care Numbers

Launched in 2015, FreeCharge is a wholly owned subsidiary of Axis Bank Limited. The app allows merchants to accept digital payments in less than a minute with a safe and secure process for customers. FreeCharge is also widely used for prepaid, postpaid, DTH, metro recharge and utility bill payments. The app is also being used for various online and offline platforms like Shoppers Stop, McDonalds, Cinepolis, HomeStop, Crosswords, Hypercity and more.


FreeCharge Customer Care Number: FreeCharge Complaint Number & Helpline No.  

FreeCharge Customer Care Number DetailesFreeCharge Customer Care Numbers
FreeCharge Customer Care Number080-33037133
FreeCharge Complaint Number+91-22-40363031
FreeCharge Helpline Number022-28293100
FreeCharge Customer Care Email Idcare@freecharge.com


Standard calling charges apply in case you call their customer care as it is not toll-free. They are available 365 days a year from 7 am till 11 pm. After a ticket number is generated for a complaint, it takes 7 business days for resolution. For complaints, queries, suggestions and feedback, you can also write to them at the above email id. Now you can get offers on making payments using latest Freecharge promo code!


FreeCharge Grievance Redressal

In case a resolution is not provided by the above means, you can get in touch with their grievance officer with ticket number and all details at grievanceofficer@freecharge.com. The turn around time is 10 days from the date of receipt.

Available working hours will be 9.30 am – 6.30 pm, excluding national holidays.


FreeCharge Postal Address

To send in a written complaint, query or suggestion, write to them at:

Freecharge Payment Technologies Private Limited, DLF Cyber Green, 16th Floor, Tower-C, DLF Cyber City, DLF Phase-3, Gurugram-Haryana-122002, India
Registered Office- 68, Okhla Industrial Estate, Phase-3, New Delhi- 110020, India CIN- U74140DL2015PTC275419


Axis Bank Nodal Officer

In case there’s no redressal after 30 days of registering the complaint, you can write to the Axis Bank nodal officer at freecharge.nodal@axisbank.com
Available working hours will be 9:30 AM to 5:30 PM (Monday-Friday; except bank holidays) with a TAT of 10 days.

You can even write at Postal at Nodal Officer, Axis Bank Ltd, NPC1, 5th Floor, “Gigaplex”, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai-400708.


FreeCharge Customer Care Number FAQ’s

What is a FreeCharge Customer Care Number?

Whenever you have any issues or queries, call FreeCharge customer care numbers to get them resolved.

What is a FreeCharge Complaints Number?

FreeCharge Complaint numbers can be used to register complaints regarding FreeCharge services and product.

What is a FreeCharge Toll Free Number?

FreeCharger Toll Free number is a FreeCharge Customer Care number that can be used to make calls without incurring any charges.


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