Freecharge Customer Care Number and Email IDs

Facing issues with recharges or bill payments at Freecharge? Contact Freecharge customer care officials on 0124 663 4800.

The online payments portal was founded in 2015 and has since seen its journey go from being a startup to being owned by Snapdeal and now a wholly-owned subsidiary of Axis Bank Limited. It allows merchants to accept digital payments in less than a minute through a safe and secure process. Freecharge is now widely used for prepaid recharges, postpaid bill payments, DTH, metro recharge, and utility bill payments. The app is also integrated with several online and offline shopping platforms like Amazon, Shoppers Stop, McDonald’s, Cinepolis, HomeStop, Crosswords, Hypercity, and more.

Freecharge Logo
Freecharge Logo

Freecharge Customer Care Details: Complaint Number, Helpline, and Email ID

Freecharge Customer Care DetailsFreecharge Complaint Information
Freecharge Customer Care Number0124 663 4800 (24×7)
Freecharge Customer Care Email
Freecharge Grievance Officer Email
Freecharge Axis Bank Nodal Officer Email
Freecharge Customer Care Details

Freecharge Customer Care Number

Dial 0124 663 4800 to register your complaints at Freecharge. This is the official customer care number as confirmed by Freecharge. If you have any account-related or transaction-related query you can call on this number to connect with the support executives.

This 24×7 Freecharge customer care number is operational on all days of the year. After a ticket number is generated for a complaint, it takes up to 7 business days for complaint resolution.

Freecharge Website
Freecharge Website

Freecharge Customer Care Email ID

If you have a specific concern that requires assistance, you can even mail your queries to the Freecharge customer care officials at

Freecharge Grievance Redressal Email ID

If you are not satisfied with query resolution on call or email, you can directly get in touch with the Freecharge grievance officer. Email the official all the important details, including your complaint ticket number, at The grievance officer is available from 9:30 AM to 6:30 PM every day, except for national holidays. The turn-around time for grievance redressal by email is 10 working days from the date of receipt of the mail.

Axis Bank Nodal Officer

In case your complaint goes unanswered within 30 days of registering it, you can write to the Axis Bank nodal officer at

The officer is available between 9:30 AM and 5:30 PM from Monday to Friday, except for bank holidays. The turn-around time for this method will be 10 days from the receipt of the email.

Freecharge CustomerFAQs

Visit to access a pool of generic queries and questions related to UPI payments, Freecharge account, recharges, expired wallets, inactive wallets, minimum KYC, and more. Select a tab as per your concern to view relevant questions. Scroll to the one that matches your query.

Freecharge Customer Care FAQs
Freecharge Customer Care FAQs

Freecharge Twitter Support

Freecharge also has a dedicated Twitter support handle where you can get instant redressal for your queries. You can tweet your concern to the Freecharge customer support team on @FreechargeCares and get quick replies for all your queries.

Freecharge Twitter
Freecharge Twitter

Connect with Freecharge on popular social media channels to get instant updates about the platform.

Twitter: @Freecharge

Facebook: @Freecharge

Instagram: @FreechargeOfficial

Freecharge Apps

Android App: Freecharge: Pay Later, UPI, Recharges, Loans

iOS App: Freecharge: Payments & Finance


What is Freecharge Customer Care Number?

If you have any issues or queries, you can call Freecharge customer care officials on 0124 663 4800 to get them resolved.

What is Freecharge Complaints Number?

0124 663 4800 is the Freecharge complaint number. You can use it to register complaints regarding Freecharge services, products and other queries.

What is a Freecharge Toll-free Number?

Freecharger Toll-free number is a Freecharge customer care number that can be used to make calls without incurring any charges. You can call on 0124 663 4800 to reach out to the Freecharge complaints team.

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Niharika Mathur

Niharika Mathur

A curious shutterbug, Niharika has a penchant for all things new. An ardent animal lover and a literature enthusiast, she loves writing fiction and creating her own world of words. Apart from her pure love for Maggi, her perseverance for doing things her way is something that defines her persona. She’s often found around the greens, gazing at the sky or cherishing music while at work.

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