Founded in 2006, HomeTown is a home and kitchen furnishings brand that is part of the Future Group. With outlets across India, alongwith online presence, HomeTown is an established brand in what it does. HomeTown aims to bring an enjoyable and hassle-free homemaking experience to all its valuable customers with varying lifestyles and preferences. In case you are a customer or looking to purchase something from them, you would find contact details useful. Thus, we bring you all the updated HomeTown customer care numbers, email IDs, and online support options.

For better deals on your purchase, use Hometown coupons.

HomeTown Customer Care Numbers: HomeTown Toll Free Helpline and Email ID

HomeTown customer care executives are reachable on toll-free number 1800-210-0004 which is operational from 10 AM to 8 PM, all days of the week. In case you wish to reach out to them outside of these hours, you can email them on Expect a response within 24 working hours.

Customer Care Details Customer Care Numbers and Email ID
HomeTown Customer Care Number1800-210-0004
HomeTown Toll Free Number1800-210-0004
HomeTown Customer Support Email
HomeTown Grievance Officer Email (Head of Customer Support)
HomeTown Customer Care

Online Complaint: HomeTown Customer Support Online

  1. To address an online complaint or query, you can log on to their website and chat with their support team.
  2. You can also write email them on
  3. Alternatively, you can visit this link, identify the matter of concern, and raise a query.
  4. There is also the option of live chat on this page. Click on the ‘Chat With Us’ option on the bottom right, enter your details, and instantly chat with a support executive.

HomeTown Grievance Officer Contact Details

hometown cc 1

In case the above support mechanisms don’t work for you, you can escalate your complaint/ query by contacting grievance officers at HomeTown.

You may write to the Head of Customer Support at if the ticket raised remains unattended/ not responded for over 72 hours. While writing, please do quote original date of raising the issue and allied resolution offered by their customer support team. Please allow them 24-48 additional hours for a resolution.

HomeTown Registered and Corporate Office Address

Praxis Home Retail Limited (“PHRL”),
(f/k/a Praxis Home Retail Private Limited),
iThink Techno Campus,
Jolly Board Tower D, Ground Floor,
Kanjurmarg (East), Mumbai – 400042

HomeTown Customer Care Numbers – FAQs

What is HomeTown Helpline Number?

For assistance regarding HomeTown products or services like delivery, warranty, assembly and finance, you can call HomeTown helpline number 1800-210-0004 from 10 AM to 8 PM, all days of the week. This is a toll-free number.

What is a HomeTown Toll Free Number?

HomeTown toll free numbers can be called for assistance without paying any charge on the call. Call up 1800-210-0004 from 10 AM to 8 PM (365 days of the year) for quick resolution.

What is the difference between HomeTown Contact Number & HomeTown Enquiry Number?

HomeTown contact number could refer to their corporate or other region-specific numbers while HomeTown enquiry numbers are their customer care numbers.

How effective are HomeTown Complaint Numbers?

HomeTown brings a wide range of furniture, home décor, home improvement, and other products. HomeTown complaint numbers are very effective as they facilitate customers with a unique and personalised shopping experience and excellent customer support.

Can I Call HomeTown customer care numbers at night?

HomeTown customer care numbers can be contacted only till 8 pm.

What are the timings for HomeTown Customer Care Toll Free Numbers?

Timings for the HomeTown Customer Care toll free number are 10 AM – 8 PM (365 days of the year).

Are there EMI facilities available?

HomeTown offers EMI facilities. You can check the exact EMI amount on the product page for the one you wish to purchase.

How can I cancel an order?

You can cancel your order only within 24 hours of placing the order. You can email HomeTown Customer Care on or call the HomeTown customer care number – 1800-210-0004 (10 AM – 8 PM).

Other Customer Care Numbers

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Avatar of Sanskriti Mathur
Sanskriti is a creative content writer with 3 years of experience in producing buzz-worthy blogs and social media posts. She specialises in writing product descriptions, lifestyle blogs, and curating quality brand listicles to help users make the right purchases. She moonlights as a heavy metal musician and has a profound inclination toward art, food, and travelling the mountains.


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