Vodafone Idea Limited is one of the best cellular companies in India with millions of customers using their services. Founded in 2018, the brand has Vodafone Group and Aditya Birla Group as its parent companies. In this article, you will find VI customer care numbers, email IDs, and office addresses to reach out to their team and get your queries resolved in no time.
Vi Customer Care Details
Vodafone Idea Customer Care has a dynamic team that offers prompt support to every customer. You can call them at – 199, 198, or 12345 to raise concerns and get instant solutions. You can also email their customer support team at – customercare@vodafoneidea.com.
| Vi Customer Care Details | Idea Customer Care Numbers |
| Vodafone Idea Customer Care Number | 12345 (chargeable) |
| Toll-Free Number | 199 |
| Helpline Number | 198 |
| Mobile Portability Helpline Number | 18001234567 |
| Idea Customer Care Email ID | customercare@vodafoneidea.com |
You can find more numbers and USSD codes by following this link – https://www.myvi.in/help-support/vi-customer-care-number.
Vi Circle Office Addresses
| Circle Name | Circle Office Address |
| Delhi | 2nd Floor, A-19 MCIE Mathura Road New Delhi-110076 |
| Gujarat | Building -A-Corporate Road-Off-S.G.Highway Prahladnagar-Ahmedabad, 380015 |
| UP (E) | Shalimar Titanium, Plot NoTC/G-1/1 Vibhuti Khand, Gomti Nagar, Lucknow 226010 |
| Andhra Pradesh | 2nd Floor, Varuntower II, Begumpet Hyderabad – 500016, Telangana, India |
| Assam | Vodafone Idea Limited Red Den, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035 |
| BIHAR | Sai Corporate Park, Opp.- SSB Office Rukanpura, Baily Road, Patna- 800014 |
| Haryana | Ground Floor, A-19 MCIE Mathura Road New Delhi-110076 |
| Himachal Pradesh | Keonthal Complex, Khalini, Shimla – 171002 |
| Jammu and Kashmir | 3rd Floor Sunny Square, Gangyal, Jammu |
| Karnataka | Maruthi Infotec Center, Ground Floor ‘B’ Block, 11/1, 12/1 Koramangala Intermediate Ring Road Bangalore -560071 |
| Kerala | 4th Floor, KTDFC Building Trans Towers, Near Kalabhavan Theatre Vazhuthacaud, Trivandrum, pin-695014 |
| Kolkata | PS Srijan Tech Park, DN 52 Salt Lake Sector V, Kolkata- 700091 |
| Madhya Pradesh | 139-140, Electronic Complex Pardeshipura, Indore, MP, 452010 |
| Maharashtra and Goa | Vodafone Idea Limited CTS 11/1B 1st Floor, Sharda Centre, Off. Karve Road, Erandwane, Pune – 411004 |
| NESA | Red Den, Katahbari, NH37 Gorchuk, Guwahati 781035, Assam |
| Mumbai | Skyline Ikon, 1-2 Floor, Andheri-Kurla Road Marol Naka, Andheri (East), Mumbai-400 059 |
| Orissa | Unit41, E 52, Infocity, Chandrasekharpur Chandaka Industrial Estate, Bhubaneswar751024, Odisha |
| Punjab | C-105, Industrial Area Ph-VII. Mohali- 160055 |
| Rajasthan | 1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017 |
| Rest of Bengal | Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
| Tamil Nadu | PSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Mahabalipuram Road, Perungudi,Chennai -600096 |
| UP (W) | 1st Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Vi Contact Service Numbers
| Clusters | Circle | Short Code (Enquiries & Requests) | Long Code (Enquiries & Requests) | Short Code (Complaints) | Long Codes (Complaints) |
| RAD | Delhi | 199 | 9891012345 | 198 | 8744000198 |
| RAD | Rajasthan | 199 | 9887012345 | 198 | 9887010198 |
| PUH | Punjab | 199 | 9814012345 | 198 | 9781500198 |
| PUH | Haryana | 199 | 9812012345 | 198 | 8684000198 |
| PUH | Himachal Pradesh | 199 | 9882012345 | 198 | 9882900198 |
| PUH | Jammu & Kashmir | 199 | 9086012345 | 198 | 9086046198 |
| TUP | UP (E) | 199 | 9889012345 | 198 | 8576000198 |
| TUP | UP (W) | 199 | 9837012345 | 198 | 8941000198 |
| EST | Kolkata | 199 | 9088012345 | 198 | 9088100198 |
| EST | Rest of Bengal | 199 | 9093012345 | 198 | 9093100198 |
| EST | Assam | 199 | 9085012345 | 198 | 9085000198 |
| EST | NESA | 199 | 9089012345 | 198 | 9089000198 |
| EST | Orissa | 199 | 9090012345 | 198 | 9090000198 |
| EST | Bihar | 199 | 9708012345 | 198 | 9708000198 |
| KAP | Andhra Pradesh | 199 | 9848012345 | 198 | 9848009198 |
| KAP | Karnataka | 199 | 9844012345 | 198 | 9844000198 |
| KTN | Tamil Nadu | 199 | 9092012345 | 198 | 9092000198 |
| KTN | Kerala | 199 | 9847012345 | 198 | 9947000198 |
| MPC | Madhya Pradesh | 199 | 9826012345 | 198 | 9826000198 |
| MUM | Mumbai | 199 | 9702012345 | 198 | 9702000198 |
| GUJ | Gujarat | 199 | 9824012345 | 198 | 9824000198 |
| MAH | Maharashtra & Goa | 199 | 9822012345 | 198 | 9822000198 |
Vi Appellate Authority Contact Details
| State | Appellate Authority | Contacts/Email | Address |
|---|---|---|---|
| Andhra Pradesh & Telangana | Ms Padmavathi PV | Contact no: 9948002240 Fax – 040-27764700 Email – appellate.ap@vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, 6th Floor Varun Towers II, Begumpet, Hyderabad-500016 |
| Madhya Pradesh & Chattisgarh | Mr Ronak Patel | Contact no: 9713377766 Fax – 0731-2551304 Email – appellate.mpcg@vodafoneidea.com | Designation: Head Customer – Service Address: Vodafone Idea Limited, 139-140 Electronic complex, Paradheshipura, Indore – MP – 452010 |
| Assam | Ms Chandrani Mukherjee | Contact no: 9706024365 Fax – 9706197061 Email – appellate.asm@vodafoneidea.com | Designation: Head Customer Service Address: Vodafone Idea Limited, Red Den, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035 |
| Maharashtra & Goa | Mr Amit Agrawal | Contact no : 020-71718181, Fax – 011-71716666 Email – Appellate.mah@Vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, The Metropolitan, F.P.No.27, Survey No.21, Wakdewadi, Old Mumbai Pune Highway, Shivajinagar, Pune– 411 003 |
| Mumbai | Mr Girish Holla | Contact no: 9820015713 Fax – 022-71713888 Email – appellate.mum@vodafoneidea.com | Designation: VP- Customer Service Address: Vodafone Idea Limited, 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059 |
| Delhi & NCR | Mr Mayank Srivastava | Contact no: 011-71032211 Fax – 011-26940154 Email – appellate.delhi@vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, A-19, Mohan co-operative Industrial Estate, Mathura Road, Delhi -110044 |
| Odisha | Ms Chandrani Mukherjee | Contact no: 9090010078 Fax – 0674-7171767 Email – appellate.orissa@vodafoneidea.com | Designation: Head – Customer Service E 52, Infocity, Chandrasekharpur,Chandaka Industrial Estate, Bhubaneswar – 751024, Odisha |
| Gujarat | Ms Vinita Joshi | Contact no:7567860602 Fax – 9825025989 Email – appellate.guj@vodafoneidea.com | Designation – VP – Customer Service Address: Vodafone Idea Limited, Vodafone House, Building A, Corporate Road, Off. S.G. Highway, Prahladnagar, Ahmedabad – 380015 |
| Punjab | Ms Mandeep Kaur | Contact no: 9888012346 Fax No: 0172-2236347 Email – appellate.pun@vodafoneidea.com | Designation – Vice President Address: Vodafone Idea Limited, C 105, Industrial Area, Phase VII Mohali, Punjab – 160055 |
| Haryana | Ms Mandeep Kaur | Contact no: 9813090003 Fax – 0184-2207410 Email – appellate.Har@Vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, Sarita Vihar – A19, Ground Floor,Mohan Co- operative Industrial Estate, Mathura Road, New Delhi – 110044 |
| Rajasthan | Mr Mayank Shrivastava | Contact no: 9828996200 Fax No: 0141-7171999 Email – appellate.raj@vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, 5th Floor, Gaurav Tower, Malviya Nagar, Jaipur – 302017, Rajasthan, India |
| Himachal Pradesh | Mandeep Kaur | Contact no: 9736397363 Fax No: 0172-2236347 Email – appellate.hp@Vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, Keonthal Complex, Khalini, Shimla (HP) 171002 |
| Tamil Nadu | Ms Bindu Gopal | Contact no: 9962099625 Fax – 9884012345 Email – appellate.tamilnadu@vodafoneidea.com | Designation: GM – Customer Service Address: Vodafone Idea Limited, Tower 1, 9th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai – 600028 |
| Jammu & Kashmir | Mandeep Kaur | Contact no: 9796097979 Fax No: 0172-2236347 Email – appellate.jnk@vodafoneidea.com | Designation: VP – Customer Service Address: Vodafone Idea Limited, 3rd Floor, Sunny Square, Gangyal, Jammu – 180010 |
| West Bengal | Ms Chandrani Mukherjee | Contact no: 9093118992 Fax – 9732097666 Email – appellate.wb@vodafoneidea.com | Designation: VP – Customer Service Address: Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
| Karnataka | Ms Padmavathi PV | Contact No: 8071712000 Fax – 080-71711010 Email – appellate.kar@vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, Ground Floor B Block MarutiInfotech Ctr, Koramangala Intermediate Ring Rd, AmarJyoti Layout, Bangalore-560071 |
| NESA | Ms Chandrani Mukherjee | Contact No: 9774024365 Fax – 9774197741 Email – appellate.nes@vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, Near Nazareth Hospital, Arbuthnot Road, Laitumkhrah, Shillong 793 003 |
| Kerala | Ms Bindu Gopal | Contact no: 9946123456 Fax – 0484-2803121 Email -appellate.ker@vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019 |
| UP East | Mr Vikram Bains | Contact no: 9721980180 Fax – 0522 2723974 Email – appellate.Upe@vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, Plot No. TC/G-1/1, Shalimar Titanium, Vibhuti Khand, Gomti Nagar, Lucknow 226010 |
| Bihar & Jharkhand | Ms Chandrani Mukherjee | Contact no: 9709018279 Fax – 0612-2540352 Email – appellate.bih@vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, BLOCK A, 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Opposite SSB Office, Patna–800014 |
| Kolkata | Ms Chandrani Mukherjee | Contact no: 9088118992 Fax – 9830098241 Email – appellate.kol@vodafoneidea.com | Designation: VP – Customer Service Address: Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
| UP West | Mr Vikram Bains | Contact no. : 9719143245 Fax – 011-71718001 Email – appellate.upw@vodafoneidea.com | Designation: Head – Customer Service Address: Vodafone Idea Limited, Sarita Vihar, A19, First Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044 |
Vodafone Idea Ltd. Office Addresses – Across India
Office Address
Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone Partnership
Birla Centurion, 10th Floor
Plot No. 794, B Wing
Pandurang Budhkar Marg,
Worli, Mumbai – 400 030 India
Registered Office Address
Vodafone Idea Limited (formerly Idea Cellular Limited),
Suman Tower, Plot No. 18
Sector no. 11, Gandhinagar – 382011
India, CIN L32100GJ1996PLC030976.
Contact Number : +91-79 6671 4000
FAX : +91-79 2323 2251
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FAQs Answered About The – VI(Vodafone Idea) Customer Care Numbers
What is the Vi Complaint number?
You can contact the customer service representatives at the Vi customer care no. – 199, 198, or 12345. You can also email their customer support team at – customercare@vodafoneidea.com to get resolutions easily.
Is there a different Vi customer care number for postpaid and prepaid users?
No, there is no idea of postpaid customer care numbers. The same idea helpline numbers can be used to address postpaid related queries.
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