Vodafone Idea Limited is one of the best cellular companies in India with millions of customers using their services. Founded in 2018, the brand has Vodafone Group and Aditya Birla Group as its parent companies. In this article, you will find VI customer care numbers, email IDs, and office addresses to reach out to their team and get your queries resolved in no time.

Vi Customer Care Details

Vodafone Idea Customer Care has a dynamic team that offers prompt support to every customer. You can call them at – 199, 198, or 12345 to raise concerns and get instant solutions. You can also email their customer support team at – customercare@vodafoneidea.com.

Vi Customer Care DetailsIdea Customer Care Numbers
Vodafone Idea Customer Care Number12345 (chargeable)
Toll-Free Number199
Helpline Number198
Mobile Portability Helpline Number18001234567
Idea Customer Care Email IDcustomercare@vodafoneidea.com

You can find more numbers and USSD codes by following this link – https://www.myvi.in/help-support/vi-customer-care-number.

Vi Circle Office Addresses

Circle NameCircle Office Address
Delhi2nd Floor, A-19 MCIE
Mathura Road New Delhi-110076
GujaratBuilding -A-Corporate Road-Off-S.G.Highway
Prahladnagar-Ahmedabad, 380015
UP (E)Shalimar Titanium, Plot NoTC/G-1/1
Vibhuti Khand, Gomti Nagar, Lucknow 226010
Andhra Pradesh2nd Floor, Varuntower II, Begumpet
Hyderabad – 500016, Telangana, India
AssamVodafone Idea Limited Red Den,
NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035
BIHARSai Corporate Park, Opp.- SSB Office
Rukanpura, Baily Road, Patna- 800014
HaryanaGround Floor, A-19 MCIE
Mathura Road New Delhi-110076
Himachal PradeshKeonthal Complex, Khalini, Shimla – 171002
Jammu and Kashmir3rd Floor Sunny Square, Gangyal, Jammu
KarnatakaMaruthi Infotec Center, Ground Floor
‘B’ Block, 11/1, 12/1
Koramangala Intermediate Ring Road 
Bangalore  -560071     
Kerala4th Floor, KTDFC Building
Trans Towers, Near Kalabhavan Theatre
Vazhuthacaud, Trivandrum, pin-695014 
KolkataPS Srijan Tech Park, DN 52
Salt Lake Sector V, Kolkata- 700091
Madhya Pradesh139-140, Electronic Complex
Pardeshipura, Indore, MP, 452010
Maharashtra and GoaVodafone Idea Limited CTS 11/1B
1st Floor, Sharda Centre, Off. Karve Road,
Erandwane, Pune – 411004
NESARed Den, Katahbari, NH37
Gorchuk, Guwahati 781035, Assam
MumbaiSkyline Ikon, 1-2 Floor, Andheri-Kurla Road
Marol Naka, Andheri (East), Mumbai-400 059
OrissaUnit41, E 52, Infocity, Chandrasekharpur
Chandaka Industrial Estate, Bhubaneswar751024, Odisha
PunjabC-105, Industrial Area Ph-VII. Mohali- 160055
Rajasthan1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017
Rest of BengalVodafone Idea Limited, Srijan Tech Park, 7th floor,
DN -52, Sector- V, Salt Lake City, Kolkata 700091
Tamil NaduPSA Fort, Plot No A1, A2 & B, Nehru Nagar,
1st Main road, off. Mahabalipuram Road,
Perungudi,Chennai -600096
UP (W)1st Floor, A-19 MCIE Mathura Road
New Delhi-110076

Vi Contact Service Numbers

ClustersCircleShort Code
(Enquiries & Requests)
Long Code
(Enquiries & Requests)
Short Code
(Complaints)
Long Codes
(Complaints)
RADDelhi19998910123451988744000198
RADRajasthan19998870123451989887010198
PUHPunjab19998140123451989781500198
PUHHaryana19998120123451988684000198
PUHHimachal Pradesh19998820123451989882900198
PUHJammu & Kashmir19990860123451989086046198
TUPUP (E)19998890123451988576000198
TUPUP (W)19998370123451988941000198
ESTKolkata19990880123451989088100198
ESTRest of Bengal19990930123451989093100198
ESTAssam19990850123451989085000198
ESTNESA19990890123451989089000198
ESTOrissa19990900123451989090000198
ESTBihar19997080123451989708000198
KAPAndhra Pradesh19998480123451989848009198
KAPKarnataka19998440123451989844000198
KTNTamil Nadu19990920123451989092000198
KTNKerala19998470123451989947000198
MPCMadhya Pradesh19998260123451989826000198
MUMMumbai19997020123451989702000198
GUJGujarat19998240123451989824000198
MAHMaharashtra & Goa19998220123451989822000198

Vi Appellate Authority Contact Details

StateAppellate AuthorityContacts/EmailAddress
Andhra Pradesh & TelanganaMs Padmavathi PVContact no: 9948002240
Fax – 040-27764700
Email – appellate.ap@vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, 6th Floor
Varun Towers II, Begumpet, Hyderabad-500016
Madhya Pradesh & ChattisgarhMr Ronak PatelContact no: 9713377766
Fax – 0731-2551304
Email – appellate.mpcg@vodafoneidea.com
Designation: Head Customer – Service
Address: Vodafone Idea Limited, 139-140
Electronic complex, Paradheshipura,
Indore – MP – 452010
AssamMs Chandrani MukherjeeContact no: 9706024365
Fax – 9706197061
Email – appellate.asm@vodafoneidea.com
Designation: Head Customer Service
Address: Vodafone Idea Limited, Red Den,
NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035
Maharashtra & GoaMr Amit AgrawalContact no : 020-71718181,
Fax – 011-71716666
Email – Appellate.mah@Vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, The Metropolitan,
F.P.No.27, Survey No.21, Wakdewadi, Old Mumbai
Pune Highway, Shivajinagar, Pune– 411 003
MumbaiMr Girish HollaContact no: 9820015713
Fax – 022-71713888
Email – appellate.mum@vodafoneidea.com
Designation: VP- Customer Service
Address: Vodafone Idea Limited, 2nd
Floor, Skyline Icon, 86/92, Andheri
Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East,
Mumbai 400059
Delhi & NCRMr Mayank SrivastavaContact no: 011-71032211
Fax – 011-26940154
Email – appellate.delhi@vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, A-19,
Mohan co-operative Industrial Estate,
Mathura Road, Delhi -110044
OdishaMs Chandrani MukherjeeContact no: 9090010078
Fax – 0674-7171767
Email – appellate.orissa@vodafoneidea.com
Designation: Head – Customer Service
E 52, Infocity, Chandrasekharpur,Chandaka
Industrial Estate, Bhubaneswar – 751024, Odisha
GujaratMs Vinita JoshiContact no:7567860602
Fax – 9825025989
Email – appellate.guj@vodafoneidea.com
Designation – VP – Customer Service
Address: Vodafone Idea Limited, Vodafone
House, Building A, Corporate Road, Off. S.G.
Highway, Prahladnagar, Ahmedabad – 380015
PunjabMs Mandeep KaurContact no: 9888012346 
Fax No: 0172-2236347
Email – appellate.pun@vodafoneidea.com
Designation – Vice President
Address: Vodafone Idea Limited, C 105,
Industrial Area, Phase VII Mohali,
Punjab – 160055
HaryanaMs Mandeep KaurContact no: 9813090003
Fax – 0184-2207410
Email – appellate.Har@Vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, Sarita
Vihar – A19, Ground Floor,Mohan Co-
operative Industrial Estate, Mathura Road,
New Delhi – 110044
RajasthanMr Mayank ShrivastavaContact no: 9828996200 
Fax No: 0141-7171999
Email – appellate.raj@vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, 5th Floor,
Gaurav Tower, Malviya Nagar, Jaipur
– 302017, Rajasthan, India
Himachal PradeshMandeep KaurContact no: 9736397363 
Fax No: 0172-2236347
Email – appellate.hp@Vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, Keonthal
Complex, Khalini, Shimla (HP) 171002
Tamil NaduMs Bindu GopalContact no: 9962099625
Fax – 9884012345
Email – appellate.tamilnadu@vodafoneidea.com
Designation: GM – Customer Service
Address: Vodafone Idea Limited, Tower 1, 9th
Floor, TVH Beliciaa Towers, Block 94,
MRC Nagar, Chennai – 600028
Jammu & KashmirMandeep KaurContact no: 9796097979 
Fax No: 0172-2236347
Email – appellate.jnk@vodafoneidea.com
Designation: VP – Customer Service
Address: Vodafone Idea Limited, 3rd Floor,
Sunny Square, Gangyal, Jammu – 180010
West BengalMs Chandrani MukherjeeContact no: 9093118992
Fax – 9732097666
Email – appellate.wb@vodafoneidea.com
Designation: VP – Customer Service
Address: Vodafone Idea Limited, Srijan Tech
Park, 7th floor, DN -52, Sector- V, Salt Lake
City, Kolkata 700091
KarnatakaMs Padmavathi PVContact No: 8071712000
Fax – 080-71711010
Email – appellate.kar@vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, Ground
Floor B Block MarutiInfotech Ctr, Koramangala
Intermediate Ring Rd, AmarJyoti Layout,
Bangalore-560071
NESAMs Chandrani MukherjeeContact No: 9774024365
Fax – 9774197741
Email – appellate.nes@vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, Near
Nazareth Hospital, Arbuthnot Road, Laitumkhrah,
Shillong 793 003
KeralaMs Bindu GopalContact no: 9946123456
Fax – 0484-2803121
Email -appellate.ker@vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited,  VJ Tower,
Vytilla PO, Ernakulam 682019
UP EastMr Vikram BainsContact no: 9721980180
Fax – 0522 2723974
Email – appellate.Upe@vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, Plot No.
TC/G-1/1, Shalimar Titanium, Vibhuti Khand,
Gomti Nagar, Lucknow 226010
Bihar & JharkhandMs Chandrani MukherjeeContact no: 9709018279
Fax – 0612-2540352
Email – appellate.bih@vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, BLOCK A,
3rd Floor, Sai Corporate Park, Rukanpura,
Bailey Road, Opposite SSB Office, Patna–800014
KolkataMs Chandrani MukherjeeContact no: 9088118992
Fax – 9830098241
Email – appellate.kol@vodafoneidea.com
Designation: VP – Customer Service
Address: Vodafone Idea Limited, Srijan Tech
Park, 7th floor, DN -52, Sector- V, Salt Lake
City, Kolkata 700091
UP WestMr Vikram BainsContact no. : 9719143245
Fax – 011-71718001
Email – appellate.upw@vodafoneidea.com
Designation: Head – Customer Service
Address: Vodafone Idea Limited, Sarita Vihar,
A19, First Floor, Mohan Co-operative Industrial
Estate, Mathura Road, New Delhi – 110044

Vodafone Idea Ltd. Office Addresses – Across India

Office Address

Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone Partnership
Birla Centurion, 10th Floor
Plot No. 794, B Wing
Pandurang Budhkar Marg,
Worli, Mumbai – 400 030 India

Registered Office Address

Vodafone Idea Limited (formerly Idea Cellular Limited),
Suman Tower, Plot No. 18
Sector no. 11,  Gandhinagar – 382011
India, CIN L32100GJ1996PLC030976.
Contact Number : +91-79 6671 4000
FAX : +91-79 2323 2251

Vi Social Media Handles

Facebook

Instagram

Twitter

Linkedin

Download The Vi Mobile Apps Here

Now it’s easy to do your recharge, check your balance, and chat with VI’s customer support executives on your mobile phones. Download their application from Google Play and the Apps Store today!

You may also like to read:- Big Bazaar Customer Care Numbers

FAQs

What is the Vi Complaint number?

You can contact the customer service representatives at Vi customer care no. – 199, 198, or 12345. You can also email their customer support team at – customercare@vodafoneidea.com to get resolutions easily.

Is there a different Vi customer care number for postpaid and prepaid users?

No, there is no idea of postpaid customer care numbers. The same idea of helpline numbers can be used to address postpaid-related queries.

All Idea Reads

More Customer Care Information:

Our team of experts goes through thousands of products to find the best ones for you. When you buy through our links, we might earn a commission. Learn more.

Avatar of Sanskriti Mathur
Sanskriti is a creative content writer with 3 years of experience in producing buzz-worthy blogs and social media posts. She specialises in writing product descriptions, lifestyle blogs, and curating quality brand listicles to help users make the right purchases. She moonlights as a heavy metal musician and has a profound inclination toward art, food, and travelling the mountains.

4 COMMENTS

  1. Pls tell me about this no.(9990400842) . Who is the current holder of this idea mobile no? Because before some time this is my no. Which is blocked for some any reasones pls tell me, who is the real owner or corrent owner right now? Thank you

    • Hey Jatin !
      Please contact the customer care helpline number given in the above blog. They will definitely help you 🙂

    • Hello Rohit !
      Please go read the whole blog above and contact on the number given. Your problem will definitely be solved.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

6 + two =