The Gulf state’s flag carrier, Qatar Airways along with Doha’s Hamad International Airport have grabbed the topmost spot in the latest world airlines and airports ranking from AirHelp.
AirHelp which enables flyers to claim compensation for flight delays and cancellations, gave Doha’s Hamad Airport a top score of 8.89 out of 10. The airport earned brownie points for its service quality, food and retail outlets but shared the highest echelon with Tokyo’s Haneda International Airport. Though Qatar Airlines topped the charts for the best Airliner, it dropped points when it came to compensation claim processing, where it scored 7.8 out of 10 which was the lowest amongst the top 10 carriers. American Airlines and Aeromexico were at the second and third spot in terms of ranking.
Though congestion remains a major challenge at airports with rapid expansion in world tourism, Qatar Airways still has managed to be at the forefront for satisfying its customers.