Uber Eats is a popular food delivery app which is famous for its list of quirky cafes and restaurants that deliver lip-smacking food at your doorstep. However, many customers have faced the problem of reaching out to the customer care of Uber Eats as it does not have a dedicated customer care number.
But you can reach out to the Uber Eats customer service via the Uber Eats app as well as the website that helps customers resolve their queries across all segregations of issues.
How to reach Uber Eats Customer Care?
Uber Eats App
Here is a step-by-step guide to reach out to the Uber Eats customer service using the Uber Eats app:
- First open your Uber Eats app
- Tap on the Profile Tab
- Then Tap on HELP
- The HELP tab is linked to your Account and Payment Options, Previous orders, Current orders as well as a “Guide to Uber Eats”. It will help you navigate through different queries that are usually quite helpful.
Another way of reaching out to Uber Eats customer service is via Twitter. There is no particular Twitter handle for UberEats customer service, however you can direct all your complaints or queries to @Uber_Support.
You can also write an email to UberEats support at email@example.com for queries/feedbacks/complaints. Make sure that you do not send sensitive information (bank details such as credit card numbers, password, account security codes) as no Uber rep will ever ask you of that information. You might receive follow-up messages within the app after you send an email to the support desk of Uber Eats.
Most Common Queries/Questions for Uber Eats Customer Care
Account setting and payment options
Several customers face issues relating to their account. People might want to update their contact information or even change their password on the UberEats app. Under this head you will be able to resolve such issues easily.
Payment issues likes overcharged account, or the credit status of the order can be seen here. If there is any outstanding payment that has to be seen, help can be taken from the Uber eats customer care.
Rewards and Promotions
Information on various reward programs like the current running World Cup reward can be sought at the customer care help segment of the site and the app. You can also get details on how you can participate in the reward program and make the best of it.
In order to avail the best discounts and Uber Eats coupon codes, log on to CashKaro.com and grab awesome cashback or an upfront discount on your next order at UberEats.