Urban Company, previously known as UrbanClap, is an all-in-one platform that provides professional home and beauty services. Reasonable prices and excellent services have made it a top-notch service provider for massages, haircuts, beauty treatments, home cleaning, appliance repair, pest control, and more. While the company aims to provide quality services, in case you have a query or a grievance, you can connect with the Urban Company Customer Care team. The Urban Company customer care number and email provide 24X7 customer support.

Urban Company operates in various cities in India like Delhi, Chennai, Bangalore, Ahmedabad, Guwahati, Lucknow, Bhopal, etc. It also serves in other countries – Australia (Sydney, Melbourne), the Kingdom of Saudi Arabia (Riyadh, Jeddah), Singapore, UAE (Abu Dhabi, Dubai, Sharjah).

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(UrbanClap) Urban Company Customer Care Details

Urban Company Customer Care DetailsImportant Links
(UrbanClap) Urban Company Email Addresshelp@urbancompany.com
Media Queriespress@urbancompany.com
Urban Company Help Centrehttps://www.urbancompany.com/helpcenter

Urban Company Social Media Links


How to Contact Urban Company Customer Care

Visit the Urban Company store or follow this link for important addresses. You can also write an email to them at help@urbancompany.com.

Urban Company Website
Urban Company Website

FAQs Answered About The – Urban Company

Can you make a booking on the phone?

Yes, you can make a booking using your phone. Just download the Urban Company app and choose from the many services they provide.

What to do when a transaction fails?

You can make another booking if your transaction fails. If any amount is deducted from your bank, it will be refunded to you within 5-7 business days.

Does Urban Company provide a service warranty?

Yes, they provide a 30 days service warranty for some of their services. They also provide insurance of up to Rs 10,000 for India and AED 1000 for UAE against any damages caused. The service warranty varies for every service and is offered on all bookings that are paid online on the platform.

Other Customer Care Numbers

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  1. mere sab credits urban company ne application me se..gayab kar diye yeh ek thug company h isko join na kare…noida sec.16
    inke kuch log chor h joh….aapni post ka galat use karte h.

  2. Never go for this Urban Company specially for home cleaning as well as sofa cleaning. These people are cheat and their executive are da’am cheap and arrogant. Also your safety me go for a toss. Purely unprofessional. No customer care helpline will also land you in trouble.

    • Hey Ankur !
      Urban clap office in Delhi is situated in 161 B/4 Second floor, Gulmohar house, near green park metro station gate no. 2, New Delhi – 110016


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