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  5.   /  My Cashback/Rewards did not track, what can I do?
My Cashback/Rewards did not track, what can I do?

My Cashback/Rewards did not track, what can I do?

To raise a missing ticket for Cashback that didn't track, follow these simple steps on the CashKaro homepage:


  1. Click on the “Missing Cashback” button on bottom corner
  2. Choose the retailer you shopped on.
  3. Enter the date of your purchase.
  4. Enter your order ID.
  5. Enter your order amount.

Once you've entered these details, CashKaro will track your cashback within 60 minutes. Sit back and relax while they take care of the rest.