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Ixigo started its journey in 2006 and in the last decade or so, it has won millions of hearts in India and abroad for the fulfilling travel booking experiences it provides. While it’s intriguing to see how the company built its loyal customer base, it’s worth understanding the reasons why people from all over the world have switched to Ixigo and go back to Ixigo flight offers on their app every now and then. So here, we’ve listed the top reasons why travellers prefer Ixigo wherever they wish to go.
Ixigo believes in ‘Know & Go’
Ixigo’s tagline is ‘Know & Go’, which indicates that as a traveller, you must know some background information about a place before you reach there. That’s why Ixigo apps for bus, train and flight bookings show ample information of the destination spot at the time of booking itself.
Seamless Travel Assitance
If you’re wondering why so many customers have given the app 4.9 out of 5 (as seen on Google Play Store), Ixigo’s assistance with travel has a lot to do with it. The Ixigo app helps customers understand the best time to travel to a place. It also helps in planning the activities of the day through its “travel guide” feature.
Prompt Customer Care
For whatever reasons that customers face an issue with, during his booking or even during travel, Ixigo’s customer service desk actively comes in to address his concerns.
Immense Savings on Travel
Ixigo not only displays a fare calendar with the lowest fares but it also notifies by email/SMS about the time when the fares would go even lower and about all the offers applicable on that particular flight or bus route.
To top it all, there’s Ixigo cashback too
Ixigo cashback is displayed at the time of booking the flight and can be availed by customers directly into their Citrus wallet accounts which can be used as real cash on other online retailer websites.
Ixigo provides users a chance to review restaurants, hotels, flights and tourist attractions. Whether you’ve travelled by Ixigo or not, you can still review places and hotels and enrich other user experiences through their “trip planner and reviewer” feature.
Ixigo believes in ‘Easy’
Ixigo has 5 apps – Ixigo Train & Hotel Booking app, Ixigo Flight Booking app, Ixigo Cab Booking app, Ixigo Bus Booking app and Ixigo PNR Status Checking app. This reduces the load on their servers as well as keeps the apps operating hassle-free.