Citibank Customer Care

Citibank is a multinational bank headquartered in New York that operates in many parts of the world, including India. It is a subsidiary of Citigroup which is one of the most renowned multinational corporations globally. They are renowned for their exceptional customer service and customer care services. Citibank’s products include credit cards, personal and commercial loans, mortgages, and more. They have been the pioneers in providing online access to accounts since 1982. It was also one of the first US Banks to introduce ATMs. Here you will find Citibank customer care number, toll-free numbers, and email ID to directly get in touch with them.

Check Out: Citibank Credit Card Helpline Number | Citibank Credit Card Application Status

Citibank Citibank Helpline Complaint No.: Citibank India Contact Details

Citibank Customer Care numbers are 1860 210 2484 and +91 22 4955 2484. You can reach out to these numbers 24×7 for your emergency needs. If you have any concerns related to banking, you’ll be offered assistance from 9 AM – 7 PM from Monday – Saturday. Citibank has an agile customer support system and provides quick resolutions to clear your issues.

DetailsCitibank Customer Care Number
Citibank Customer Care Number+91 22 4955 2484
Citibank Credit Cards/Loans/Queries1860 210 2484 (local charges apply)
Citibank Helpline Number (For Outside India Users)+91 22 4955 2484 
Citibank India Nodal Officer Name and AddressHema L. Venkatesh,
Citibank N.A. ., Mail Room,
ACROPOLIS, 9th Floor,
New Door No.148 (Old No.68),
Dr. Radhakrishnan Salai, Mylapore,
Chennai – 600 004.

Also See: IndusInd Customer Care Numbers

Citibank Customer Care Numbers/Email – Global

AustraliaToll-free: 1-800-252-856
BahrainPost Account Opening Toll-free: 8000-4884
CanadaToll-free: 1-800-248-4674
Pre Account Opening Toll-free: 1-866-703-2462
UAEPre Account Opening Toll-free: 8000-172-122
Post Account Opening Toll-free: 800-035703463
Hong KongToll-free: 800-908-413
India+91 22 4955 2484
SingaporeToll-free: 1-800-225-7211
Pre-Account Opening: 800 101 2342
ThailandToll-free: 001-800-65-6196
EuropeToll-free from UK: 0800 032 2484
Toll-free from Europe: 00-800-2484 2484
Pre Account Opening Toll-free: 0808 101 7384
USAToll-free: 1-800-248-4674
Pre Account Opening Toll-free: 1866 703 2462
Email for pre-account opening queries

Citibank Customer Care – Mailing Addresses

CountryMailing Address
IndiaRegular Mail:
Citibank, N.A., PO Box 4830, Anna Road Post Office,
Chennai 600 002, Tamil Nadu, India.

Registered or Certified Mail:
Citibank N.A., Mail Room, ACROPOLIS,
9th Floor, New Door No.148 (Old No.68),
Dr Radhakrishnan Salai, Mylapore,
Chennai – 600 004.
USACitibank NRI, PO Box 431, New York, NY 10013.

Online Support – Citibank Customer Care India

Citibank has a dedicated Help centre page for anyone who needs real-time assistance online. You can also chat with Ask Citi which is their chatbot to clear general doubts and queries.

Citibank Help Centre Page
Citibank Help Centre Page

Citibank India Headquarters Address

First International Financial Centre
Plot Nos C-54 and C-55, G-Block,
Bandra Kurla Complex,
Bandra East, Mumbai 400098

Citibank Nodal Officers Contact Details

Principal Nodal OfficerHema L. Venkatesh
N/AACROPOLIS, 9th Floor,
New Door No.148 (Old No.68),
Dr Radhakrishnan Salai, Mylapore,
Chennai – 600 004.
HyderabadAmaresh Sri Adibhatla040-66017109Citibank N.A., Unit No. 1,
Apurupa Silpi, Survey No. 124,
Gachibowli Village,
Serilingampally Mandal,
Hyderabad – 500 032.
BangaloreNandish Prabhakar080-67739326Citibank N.A.,
5 M. G. Road, Bengaluru – 560 001.
ChandigarhPuneet Sandhu0172-6650934Citibank N.A., SCO 4-5,
Sector 8C, Madhya Marg,
Chandigarh – 160 009.
Delhi NCRRakesh Singh011-41353301Citibank N.A.,
Level 1, Gurmehar, A-12, Ring Road,
South Extension Part-I,
New Delhi – 110049.
MumbaiBipin Salunkhe022 61416002Citibank N.A.,
Times Square IT Park, Wing B,
Unit No 1, Andheri – Kurla Rd,
Marol, Andheri East, Mumbai – 400059.
ChennaiJohn Koshy044-66890076Citibank N.A.,
7th Floor, Acropolis, No. 148,
Dr Radhakrishnan Salai,
Mylapore, Chennai – 600 004.
KolkataArjun Mitra033-44095002Citibank N.A.,
9 Brabourne Road, Kolkata – 700001. m
AhmedabadRohit Mehra079-40015715Citibank N.A.,
Ground Floor, Kalapurnam, Nr
Municipal market,
C G Road, Ahmedabad – 380009. m
and Kanpur
Saurabh Mehrotra0522-4031203Citibank N.A.,
Amren House, 17/1, Ashok Marg,
Lucknow – 226001.
Kochi and
Yonus V Y0484-4196512Citibank N.A.,
38/1581 Fotofast House, M G Road,
Ernakulam, Kochi – 682 035.
JaipurAmit Sen0141-4053303Citibank N.A., Ground floor,
Bhagwati Bhawan, Near Government
Hostel Crossing, M I Road,
Jaipur – 302001.


1. How do I contact Citibank Customer Care?

You can contact Citibank customer care on 1860 210 2484 and +91 22 4955 2484 to raise your concerns and clear your doubts. For emergency queries, the numbers are available 24×7, but for general queries, you can call them 9 AM – 7 PM from Monday – Saturday.

2. Is the Citibank Customer Care number available for 24 hours?

Yes, Citibank offers round the clock services to their customers and you can directly contact them via – +91 22 4955 2484, 800-830-1880* / 86-20-38801267. However, this is only for emergency requests including lost card, card blocking etc.

Save When You: Apply For Citibank Credit Card | Citibank Prestige Credit Card

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